Privacy Policy
Last updated: March 21, 2026
1. Introduction
Welcome to Swapia. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you browse Swapia, create an account, post listings, or communicate with other users.
2. Information We Collect
We collect information you provide directly to us, and limited technical information needed to operate the service. This may include:
- Email address
- Username
- ZIP code
- Item listings and descriptions
- Messages exchanged with other users
- Basic session, device, and browser information used for security and service operation
3. Public Browsing and Account Features
You can browse public listings and search Swapia without logging in. An account is required for actions such as creating and managing listings in My Items, saving favorites, contacting sellers through messaging, and managing your profile.
4. Your Email Privacy
For personal accounts, your email address is not shared with other users through Swapia's messaging system. For business accounts, contact details you choose to publish as part of your business profile may be visible to other users. We use your email for:
- Account verification
- Authentication and sign-in requests
- Important account and service notifications
- Email notification preferences you opt into
5. How We Use Your Information
We use your information to:
- Provide and maintain our service
- Show relevant local search results and item listings
- Send you notifications about your items and messages
- Protect against fraud and abuse
- Improve our service
6. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and safety
7. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time.
9. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and maintain your logged-in session. You can control cookie settings in your browser.
10. Third-Party Services
We may use third-party services for authentication (Google, GitHub), hosting, and analytics. These services have their own privacy policies, and we encourage you to review them.
11. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
12. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Export your data
13. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
If you have any questions about this Privacy Policy, please contact us at support@swapia.net